IBM Watson Chatbot Framework Design

Product

Client

IBM Watson

A hand holds a smartphone displaying a chat interface, likely an AI application, with a discussion about Nike Free RN Flyknit running shoes, set in a modern indoor environment with a blurred background of a desk and decorative items. Rob Harrigan Design. Rob Harrigan.
A hand holds a smartphone displaying a chat interface, likely an AI application, with a discussion about Nike Free RN Flyknit running shoes, set in a modern indoor environment with a blurred background of a desk and decorative items. Rob Harrigan Design. Rob Harrigan.

Evidence-based AI before everyone else. UX framework for Watson's first commercial chatbot. Mobile-first when IBM lived in dashboards. Card system helping users trust AI—evidence cards, imagery, multimedia, tables, PDFs. Proving the system isn't a black box. White-label branding for client customization. Consistent experience underneath. Trust through transparency.

+$4M in value for IBM

Role
Product Design, Visual Design, White-label framework

Back

Back

Back

A hand holds a smartphone displaying a chat interface, likely an AI application, with a discussion about Nike Free RN Flyknit running shoes, set in a modern indoor environment with a blurred background of a desk and decorative items. Rob Harrigan Design. Rob Harrigan.

©

2025

Rob Harrigan, Rob Harrigan Design, HarriganWorks.
All Rights Reserved.

All client work © respective client. 


Making > talking.

A black circular button displays the text "ICE belongs in cocktails, not in the USA" in bold white letters. Rob Harrigan Design. Rob Harrigan.
A round pin with the "Love & Resist" slogan features the inclusive pride flag design, showcasing vibrant colors and incorporating varied stripes to represent LGBTQ+ diversity and unity. Rob Harrigan Design. Rob Harrigan.

©

2025

Rob Harrigan, Rob Harrigan Design, HarriganWorks.
All Rights Reserved.

All client work © respective client. 


Making > talking.

A black circular button displays the text "ICE belongs in cocktails, not in the USA" in bold white letters. Rob Harrigan Design. Rob Harrigan.
A round pin with the "Love & Resist" slogan features the inclusive pride flag design, showcasing vibrant colors and incorporating varied stripes to represent LGBTQ+ diversity and unity. Rob Harrigan Design. Rob Harrigan.

©

2025

Rob Harrigan, Rob Harrigan Design, HarriganWorks.
All Rights Reserved.

All client work © respective client. 


Making > talking.

A black circular button displays the text "ICE belongs in cocktails, not in the USA" in bold white letters. Rob Harrigan Design. Rob Harrigan.
A round pin with the "Love & Resist" slogan features the inclusive pride flag design, showcasing vibrant colors and incorporating varied stripes to represent LGBTQ+ diversity and unity. Rob Harrigan Design. Rob Harrigan.

©

2025

Rob Harrigan, Rob Harrigan Design, HarriganWorks.
All Rights Reserved.

All client work © respective client. 


Making > talking.

A black circular button displays the text "ICE belongs in cocktails, not in the USA" in bold white letters. Rob Harrigan Design. Rob Harrigan.
A round pin with the "Love & Resist" slogan features the inclusive pride flag design, showcasing vibrant colors and incorporating varied stripes to represent LGBTQ+ diversity and unity. Rob Harrigan Design. Rob Harrigan.