IBM Watson Chatbot Framework Design
Product
Client
•
IBM Watson
Evidence-based AI before everyone else. UX framework for Watson's first commercial chatbot. Mobile-first when IBM lived in dashboards. Card system helping users trust AI—evidence cards, imagery, multimedia, tables, PDFs. Proving the system isn't a black box. White-label branding for client customization. Consistent experience underneath. Trust through transparency.
+$4M in value for IBM
Role
Product Design, Visual Design, White-label framework





